Caramel CRM
The most flexible customer relationship management tool.Supply management, Customer management, Invoicing, Warehouse management, Connect to MyDATA, Connect to Eshop.
Support of custom processes.
Caramel CRM
THE MOST FLEXIBLE CUSTOMER MANAGEMENT TOOL
What CARAMEL Can Do for You
CARAMEL is more than just a customer management application—it is a comprehensive solution designed to automate your business operations.
Customer Management:
CARAMEL allows you to efficiently manage customer information, track all communications, send offers, record orders, and issue invoices. Behind its intuitive and user-friendly interface lies a robust infrastructure capable of supporting any business scenario.
Product and Service Management:
The application handles a wide range of product customizations, including item variations (such as color and size), sets, and more. It also manages services, accommodating all types of documents your business may require, including invoices, shipping notes, credit card receipts, and more.
Pricing and Promotion Flexibility:
CARAMEL supports multiple price lists and trade policies, such as discounts, tailored by item, item category, customer, and customer category, with the flexibility to combine these elements. It can also manage various promotional activities, allowing you to execute any promotional strategy for any duration.
Supply Chain Management:
CARAMEL supports your entire supply chain, including customer management, quotation management, quotation comparison, order management, batch receipts, and more, ensuring a seamless procurement process.
Warehouse Management:
Whether you require a highly organized warehouse with shelving and barcoding or a simpler system, CARAMEL automates inventory management, receipt handling, order preparation, and inbound control. This efficiency saves you time and money while providing real-time visibility into your inventory.
Integration and Connectivity:
CARAMEL can integrate seamlessly with your online store, facilitating two-way communication. It can accept and process orders while simultaneously updating your price list and available stock. The application also supports communication with other ERP systems, either through online web services or by exporting data in various formats (e.g., Excel, CSV).
E-commerce Capabilities:
Transform CARAMEL into a fully functional e-commerce platform, supporting both B2C and B2B sales channels. It includes all standard e-commerce functionalities and more, ensuring a comprehensive online sales experience. Data security remains a top priority, guaranteeing the protection of your information.
MyDATA Compliance:
CARAMEL supports seamless integration with the AADE platform, enabling automatic data submission at the time of billing, ensuring compliance with tax regulations.
With CARAMEL, streamline your operations, enhance customer relationships, and expand your sales capabilities, all while maintaining the highest level of data security.
Versions
| BASIC | ADVANCED | PRO | ENTERPRISE | |
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| CUSTOMER MANAGEMENT |  |
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| CUSTOMER CATEGORIES | |
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| PRODUCT MANAGEMENT | |
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| PRODUCT CATEGORIES | |
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| SERVICE MANAGEMENT | |
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| PRICE LISTS | |
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| DISCOUNT POLICIES | |
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| PROMOTIONAL ACTIVITIES | |
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| OFFERS | |
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| ORDER | |
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| PRIORITY | |
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| INVOICE – SHIPPING NOTES | |
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| SERVICE PROVISION FEES | |
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| RETAIL RECEIPTS | |
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| CREDIT INVOICING | |
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| REPRESENTATION TRANSFORMATIONS | |
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| MANAGEMENT OF PAYMENTS – COLLECTIONS | |
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| CONNECT TO MYDATA | |
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| EXPORT DATA | |
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| ONLINE PAYMENTS | |
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| SUPPLY CHAIN | ||||
| VENDOR FILE | |
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| PRODUCT-SUPPLIER MATCHING | |
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| SUPPLIER PRICE LISTS | |
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| SUPPLIER OFFERS | |
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| COMPARING OFFERS | |
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| SUPPLIER ORDERS | |
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| DEPARTMENTAL RECEIPTS | |
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| MANAGE STORAGE LOCATIONS | |
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| INVENTORIES | |
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| INTRODUCTIONS | |
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| PRODUCT INVENTORY BY LOCATION | |
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| WAREHOUSE | ||||
| BARCODE INVENTORIES | |
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| PICKUP BY BARCODE | |
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| INTRODUCTIONS WITH BARCODE | |
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| PICKING | |
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| CHECKING OF ORDERS | |
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| PRINT BARCODES LABELS | |
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| EXTRA FEATURES | ||||
| E-SHOP | |
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| ERP INTERFACE | |
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| INTERFACE WITH E-SHOP | |
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| €1,500.00 | €2,500.00 | €4,500.00 | REQUEST A QUOTE |